Privacy Policy

This Privacy Policy explains the way in which your data is collected, used, maintained, and kept safe in relation to the website https://www.joanneeden.com.

 

Personal Data

How we collect personal data:

We collect personal data in a variety of ways, including, but not limited to:

 

  • when you contact us - via email or a contact form.
  • when you submit personal details in order to receive any communication, services, features, or resources available on our site.
  • when you leave a comment on our blog.

 

The kind of personal data we collect:

The type of personal data we request is dependent on how you use our website and services.

If you:

  • send us an email
  • complete a contact form
  • sign up for our newsletter
  • access resources, opt-ins, or other offers.
  • request to be kept up to date with news and offers
  • register with our website

we will require and hold the following information:

  1. Your name
  2. Your email address
  3. User credentials (should you choose to make an account on our site)

If you choose to use our services, we will require more personal data including, but not limited to:

  • a phone number
  • an address
  • payment details

How we use personal data:

Personal data is used to:

  • communicate with the user
  • respond to inquiries.
  • promote products and services

Personal data is collected on a voluntary basis, and users retain the right to refuse to supply personal information at any time.

 

 

How long do we retain personal data?:

We will retain personal data for as long as:

  • we need to communicate with you in response to inquiries, messages, and comments
  • you have signed up to receive newsletters, emails, and information about our products and services.
  • you use our products and services.

 

Non-Personal Data

How we collect personal data:

 

Non-personal data is collected whenever a user visits our site.

The kind of personal data we collect:

The non-personal data we collect may include, but is not limited to:

  • browser name and version
  • device type & operating system
  • Internet service providers
  • IP address
  • ISP of the accessing system
  • geographical location
  • site navigation path
  • page views
  • pattern of usage

We use this data to:

  • improve user-experience
  • ensure the content of our website is displayed correctly
  • research new services and products
  • make sure our website is running smoothly
  • Improve search-engine visibility
  • provide police with information in case of a cyber-attack.

How we use non-personal data:

 

Non-personal data is used to:

  • improve user-experience
  • ensure the content of our website is displayed correctly
  • research new services and products
  • make sure our website is running smoothly
  • Improve search-engine visibility
  • provide police with information in case of a cyber-attack.

Third Parties

  • We will never sell your information to third parties.
  • Joanneeden.com uses Google Analytics to collect information about how our site is used. This is done to help improve user- experience, increase traffic, and see how our site is performing.

The usage data collected by Google Analytics includes information such as:

  1. how the user got to the site
  2. webpages visited
  3. time spent on each page
  4. What the user clicks on while on the site

You have the option to opt-out of Google Analytics.

  • This website uses third-party plugins that may collect data from joanneeden.com.

Cookies

This website may use cookies to enhance the user’s experience. When you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit the login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

The user has the option to set their web browser to refuse cookies, or to create an alert when cookies are being sent. However, this may result in some parts of the website not functioning properly.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you subscribe to our mailing list, your email address will be retained unless you manually request to be removed from the mailing list, or click unsubscribe. This data is stored for the purpose of communicating with subscribers, and for keeping records of communication with clients. It is also used to promote products and services to the user.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Your data protection:

Data that you share on this website is kept secure and confidential. Only authorized people are permitted to access your personal data. Our site has SSL (Secure Socket Layers) certification which protects your sensitive information as it passes between your browser and this website. However, no method of transmission online is 100% secure. Therefore, while we strive to keep your data as secure as possible, we cannot guarantee its absolute security.

Your data rights

  • You have the right to be informed:

We will always provide you with 'fair processing information' when we collect personal data from you. This will be displayed on our Privacy Policy Page, and when submitting data via a form.

  • You have the right to access:

You can request to be informed about the information joanneeden.com holds about you at any time. However, we will require proof of identification before releasing any information. This is to protect your personal data and privacy.

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

  • You have the right to rectification:

Please tell us if any details we hold about you are incorrect or out of date. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this Privacy Policy

This Privacy Policy will be kept under regular review and updated as appropriate. This policy was last updated on 16th August 2021.

Contact Us

If you wish to contact us in regards to your data rights, please email mail@joanneeden.com